Contact us
Please contact us using one of the forms below or contact details lower down the page.
General enquiry
You can use this form to raise a general query which is not covered by one of our specific query/report forms.
Rent and service charge enquiry
Use this form to raise queries about rent or service charges, request an account statement, ask about outstanding balances or credits, or discuss any concerns regarding payment.
Make a complaint
Use this form to submit any complaints about services we have provided, failed to provide, or have not delivered to the standard you expect.
Get involved and feedback
Use this form to give us feedback on your experience and/or provide suggestion on how we can improve our service or if you would like to get involved in helping us shape our service.
Contacts
Phone: 0345 030 6546
Email: pathways@lloydsliving.co.uk
You can also contact us in writing to:
Customer Service Pathways,
c/o Lloyds Living,
X+Why,
100 Embankment,
Cathedral Approach,
Salford,
M3 7FB
Have a
question?
If you have a question about Pathways, take a look at our Pathways FAQs section. If you’d like to talk to a member of our team, email us at pathways@lloydsliving.co.uk or call us on 0345 030 6546 and let us know how we can help.